Effective Date: 22 December 2025
Multi Service App (“we”, “our”, or “us”) operates the website https://multiserviceapp.in/ and related mobile application services.
This Privacy Policy explains how we collect, use, store, and protect user data in compliance with Google Play Developer Program Policies.
By using our app or website, you agree to the practices described in this policy.
We collect only the data necessary to provide our services effectively.
Full name
Mobile number
Email address
Login and account details
Recharge and service usage details
Payment status and transaction history
Wallet and balance-related information
Device model and operating system
IP address
App usage logs and crash reports
❗ We do not collect sensitive personal data such as biometric data, contacts, SMS, call logs, or media files.
We use collected data strictly for the following purposes:
Account creation and authentication
Processing transactions and service requests
Providing customer support
Improving app stability and performance
Detecting fraud and preventing misuse
Legal compliance and regulatory obligations
Data is never used for unauthorized advertising or profiling.
We do not sell, rent, or trade user data.
Data may be shared only when necessary with:
Secure payment gateways
SMS or email notification providers
Legal authorities when required by law
All third parties are contractually obligated to protect user data and comply with privacy regulations.
We use industry-standard security practices including:
Secure servers
Encrypted data transmission (HTTPS)
Restricted internal access
While we take strong precautions, no digital platform can guarantee 100% security.
User data is retained only as long as required for service delivery or legal compliance
Users may request account deletion and data removal by contacting us
Some transaction data may be retained as required by financial or legal regulations
Users have the right to:
Access their personal data
Correct inaccurate information
Request account deletion
Withdraw consent for optional communications
Requests can be made using the contact details below.
Our app and services are not intended for children under 13 years of age.
We do not knowingly collect personal data from children.
The app may request permissions only when required for core functionality, such as:
Internet access (for services and transactions)
Permissions are never used in the background without user consent.
Our app or website may contain links to third-party services. We are not responsible for their privacy practices. Users should review their policies separately.
We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with an updated effective date. Continued use of the app indicates acceptance of the revised policy.
For privacy-related questions or requests:
📞 Phone: 94016 80354
📧 Email: info.multiserviceapp.in
🌐 Website: https://multiserviceapp.in/
